Documoto Launches a Community and Rebrands Its Knowledge Base
Jan 12, 2022
Documoto announced the launch of their Community and rebrand of their Knowledge Base portal today, offering a fresh new look with more intuitive content and browsing categories. Documoto's Community is a platform that enables its users to interact with one another so they can get the most out of our aftermarket content distribution solution and its available features. At the same time, Documoto's Knowledge Base is a self-service tool that provides customers with the most recent product information, user guides, and best practices.
"Documoto's Community and Knowledge Base offer customers a searchable support platform filled with extensive product information," says Christa Bemis, Director of Professional Services at Documoto. "The Community specifically will allow our customers to interact with one another, which is incredibly exciting. We look forward to seeing how our customers engage with one another to improve and expand the way they are using Documoto today through the new Community Portal."
Features and benefits of both the Documoto Community and Knowledge Base include:
- Self-Service Support Tool
- Process and Feature Optimization Ideas through Best Practices & Shared Knowledge
- Provides access to Customer-Focused Solutions
- Strengthens Relationships within our Community
The Documoto Community and Knowledge Base are now live to customers. Get the full details and tour the community by clicking here https://bit.ly/3tbx79p. For more information about Documoto and how to improve your aftermarket customer experience visit https://documoto.com/.
About
Documoto is a Denver-based software company with a vision to help equipment manufacturers win their aftermarket through superior customer experiences for their partners and customers. Their product is an industry-leading SaaS solution that allows its customers to drive real innovation in their aftermarket. With Documoto, customers can create parts catalogs and related technical content, securely distribute that content over the web to any device in various languages, and find and order the right parts and products the first time, every time. Documoto customers are found throughout the world and range from small manufacturers to some of the world's largest machinery companies and transit organizations.
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Original Source: Documoto Launches a Community and Rebrands Its Knowledge Base
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